| Here we will try to answer most of your shipping questions |
| Our
physical shipping address is: |
Audio Electronics Dallas
10870 Plano Rd. Suite C
Dallas, TX 75238 U.S.A.
|
| Please include a note with your
shipment describing the problems you are having with your equipment. Try to be as specific as possible (i.e., amp cuts out every now and then or
all the time/no sound/key is stuck, etc.). Of course you can always call or email us with any
shipping questions you may have. |
| (214)349-5000 or
(800)466-2372 Anywhere in the U.S |
| IN ADDITION TO THAT, WHEN
SHIPPING PRODUCTS TO US FOR SERVICE/REPAIR , PLEASE INCLUDE THE FOLLOWING INFORMATION. THIS INFORMATION IS NECESSARY TO BEGIN THE
CHECK-IN PROCEDURE FOR YOUR EQUIPMENT: |
- NAME OR BUSINESS
- ADDRESS
- CITY
- STATE
- ZIP CODE
- COUNTRY (IF APPLICABLE)
|
- DAYTIME PHONE #
- NIGHTTIME PHONE #
- CELL/PAGER #
- CONTACT NAME
|
|
| IF YOU ARE
REQUESTING WARRANTY SERVICE, WE MUST HAVE A LEGIBLE COPY OF THE
ORIGINAL SALES RECEIPT SHOWING THE TYPE OF EQUIPMENT INCLUDING THE SERIAL NUMBER, IN ORDER FOR US TO EVEN BEGIN DIAGNOSIS UNDER WARRANTY STATUS. |
| ALWAYS REMEMBER TO PACK YOUR
EQUIPMENT THOROUGHLY BEFORE SHIPPING. UPS, FEDEX, AND THE U.S. POSTAL SERVICE WILL ALL HELP
YOU IN MAKING SURE YOUR EQUIPMENT IS SUFFICIENTLY PACKED FOR SHIPPING. WE ARE NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR EQUIPMENT
THAT OCCURS DURING SHIPPING. |
